What We Do

Our Core Services

End-to-end e-commerce solutions covering store operations, digital marketing, and business consulting — built for global brands entering the APAC e-commerce market.

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Greater China & Asia Pacific Cross-border E-Commerce Operations

Full-service marketplace management across China & Asia Pacific's leading platforms, driving growth through strategic operations and localization.

  • Store Operations — Daily store management, product listing, pricing, and inventory coordination
  • Marketplace Management — Offical Website, Tmall, JD.com, Douyin, Xiaohongshu, PDD, WeChat ecosystem, Amazon, Rakuten, Yahoo, Shopee, momon, PChome
  • Marketing Strategy — On-platform & off-platform campaigns, KOL/KOC seeding, CRM
  • Localization — Product adaptation, content localization, cultural strategy for APAC markets
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Digital Marketing

Data-driven marketing from seeding to conversion, with a full closed-loop approach across China's digital ecosystem.

  • Social Media Operations — WeChat, Xiaohongshu, Douyin account matrix management, Amazon, Rakuten, Yahoo
  • Advertising Management — In-platform ads (Zhitongche, Zuanzhan, Qianchuan), cross-platform traffic
  • Content Planning — Original content creation, short videos, livestream scripting, campaign pages
  • Livestream E-Commerce — Brand self-broadcast,KOL collaboration, full funnel from seeding to conversion
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Business Consulting

Strategic guidance and operational excellence for brands looking to enter or expand in the Asia-Pacific market.

  • Market Entry — China & Asia Pacific market entry strategy, platform selection, regulatory compliance, partner identification
  • Brand Development — Brand positioning, product strategy, pricing architecture, consumer insights
  • Supply Chain — 36,000 sqm warehousing, OMS/ERP/WMS integration, 50,000+ orders/day capacity
  • Customer Service — 300+ dedicated agents, brand-dedicated teams, industry-leading retention
2,000+
KOL / KOC Partners
300+
Customer Service Agents
50,000+
Orders / Day Capacity
10,000+
SKU Management

About Us

Full-Channel E-Commerce
Strategic Partner

HONDEEN provides comprehensive multi-platform e-commerce services across Asia Pacific for brands, covering the full spectrum from strategic planning, brand strategy, product strategy, and promotional strategy through to on-the-ground execution. Our core team possesses over 15 years of strategic thinking in Asian e-commerce, combined with hands-on experience that integrates both brand-side and operator perspectives, delivering complete e-commerce solutions for multinational brands in the Asian market.

We provide brands with a full suite of e-commerce services (including operations, design, merchandising, analytics, customer service, etc.), offline pop-up store services, e-commerce consulting, data mining and analysis, social media, digital marketing, short videos, live streaming, and other comprehensive e-commerce solutions. We have our own service teams in Warwickshire, UK, and Shanghai, China. In Zhengzhou and Pingdingshan, we have partnered with complete e-commerce and customer service operations teams. In Hainan, we collaborate with a professional e-commerce live streaming team. In Chuzhou, we have a partnered professional e-commerce warehouse covering 36,000 square meters, providing brands with performance-driven e-commerce operations, digital marketing, live streaming, social media, and integrated solutions.

Partner With Us
15+
Years of Expertise
Deep China e-commerce strategic thinking.
6
Operation Centers
Warwickshire · Shanghai · Zhengzhou · Pingdingshan · Hainan · Chuzhou
Dual
Perspective Advantage
Both brand and operator experience in one team
36K
Sqm Warehouse
Chuzhou facility, next-day delivery to key regions

Trusted By

Brands We've Served

Partnering with world-class brands to drive growth across Greater China.

PUMA NBA Manchester City Barça Bec Bridge LANCASTER Dalmore Whittard KDV MALING Dentsu SWATCH GAGGIA Hasbro GONGNIU KFC MUJI FUJIFILM OCAK

Proven Results

Case Studies

Real results from real partnerships. Here's how we've helped brands succeed in China.

Warehousing & Logistics
MUJI

Managed 10,000+ SKUs ranging from stationery to home appliances and bedding. Implemented custom packaging solutions including wooden crates for fragile items. Operated as the brand's flagship online store warehouse with seamless B2C fulfillment.

E-Commerce Operations
Whittard

No.1 imported tea brand on Tmall Global. Won the Tmall Global Best Taste Award. Established deep strategic cooperation with the brand across China.

Customer Service
KFC China & GONGNIU Group

Provided dedicated customer service teams with industry-low turnover rates. From rapid-response service for KFC to highly technical product support for GONGNIU electrical, our 300+ agent team delivers consistent quality across diverse verticals.

Digital Marketing & Livestream
Bec Bridge

Managed full-funnel digital marketing with annual marketing spend under 10% of GMV and average discount rate below 10%. Leveraged 2,000+ KOL/KOC network for seeding campaigns while maintaining average order value of ¥1,500+.

How We Work

Our Approach

A proven methodology that combines strategic depth with operational excellence.

01

Discover & Strategize

Deep-dive into your brand, target audience, and competitive landscape to craft a tailored market entry or growth strategy.

02

Set Up & Integrate

Platform store setup, system integration (OMS/ERP/WMS), team assembly, and operational framework deployment.

03

Execute & Optimize

Full-scale operations with data-driven optimization across marketing, content, livestream, and customer service.

04

Scale & Grow

Continuous expansion across channels, categories, and markets — powered by insights and proven infrastructure.

FAQ

Frequently Asked Questions

Common questions about working with HONDEEN to enter or grow in the Chinese market.

What platforms do you operate on? +

We operate across all major China e-commerce platforms including Tmall (天猫), JD.com (京东), Douyin (抖音), PDD (拼多多), Xiaohongshu (小红书), the WeChat ecosystem (微信生态), and brand.com official websites. We also support offline pop-up store activations. The mainstream international e-commerce platforms include Amazon, Rakuten, Yahoo, Shopee, momo, and PChome.

What types of brands do you work with? +

We specialize in premium and international brands across fashion, spirits, home & lifestyle, electronics, FMCG, and sports. Our sweet spot is brands with an average order value of ¥500+ RMB who need sophisticated operations and brand-building in China.

Do you require a minimum contract period? +

We typically work on 1+2 annual contracts to ensure strategic alignment and sufficient time for meaningful market development. However, we can discuss flexible arrangements based on your specific needs and market maturity.

How do you handle brand localization? +

Our localization covers product adaptation (sizing, packaging, formulations), content localization (Tmall/WeChat/social media content), cultural strategy (festival marketing, consumer behavior adaptation), and pricing strategy optimized for the China market.

What is your approach to data and reporting? +

We provide customized and standardized reporting dashboards covering sales performance, traffic analytics, conversion funnels, advertising ROI, inventory status, and customer insights. All data is shared transparently with our brand partners.

Do you handle cross-border e-commerce (CBEC)? +

Yes. We support cross-border e-commerce models including bonded warehouse (保税仓) and direct shipping (直邮), with expertise in customs clearance, regulatory compliance, and cross-border logistics management.

Get in Touch

Let's Talk

Ready to grow your brand in China & Asia Pacific? Reach out and let's start a conversation.

Contact Information

Our team is ready to discuss how HONDEEN can help your brand succeed in the China & Asia Pacific market. Whether you're exploring market entry or looking to optimize existing operations — we're here to help.

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Address
53 Whateleys Drive Kenilworth Warwickshire CV8 2GY United Kingdom.
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Company No.
17275291