What We Do

Our Core Services

End-to-end e-commerce solutions covering store operations, digital marketing, and business consulting — built for global brands entering the Chinese market.

🌏

Greater China & Cross-border E-Commerce Operations

Full-service marketplace management across China's leading platforms, driving growth through strategic operations and localization.

  • Store Operations — Daily store management, product listing, pricing, and inventory coordination
  • Marketplace Management — Tmall, JD.com, Douyin, Xiaohongshu, WeChat ecosystem
  • Marketing Strategy — On-platform & off-platform campaigns, KOL/KOC seeding, CRM
  • Localization — Product adaptation, content localization, cultural strategy for APAC markets
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Digital Marketing

Data-driven marketing from seeding to conversion, with a full closed-loop approach across China's digital ecosystem.

  • Social Media Operations — WeChat, Xiaohongshu, Douyin account matrix management
  • Advertising Management — In-platform ads (Zhitongche, Zuanzhan, Qianchuan), cross-platform traffic
  • Content Planning — Original content creation, short videos, livestream scripting, campaign pages
  • Livestream E-Commerce — Brand self-broadcast,KOL collaboration, full funnel from seeding to conversion
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Business Consulting

Strategic guidance and operational excellence for brands looking to enter or expand in the Asia-Pacific market.

  • Market Entry — China market entry strategy, platform selection, regulatory compliance, partner identification
  • Brand Development — Brand positioning, product strategy, pricing architecture, consumer insights
  • Supply Chain — 36,000 sqm warehousing, OMS/ERP/WMS integration, 50,000+ orders/day capacity
  • Customer Service — 300+ dedicated agents, brand-dedicated teams, industry-leading retention
2,000+
KOL / KOC Partners
300+
Customer Service Agents
50,000+
Orders / Day Capacity
10,000+
SKU Management

About Us

Full-Channel E-Commerce
Strategic Partner

HONDEEN provides comprehensive multi-platform e-commerce services for brands — from strategic planning and brand strategy to product strategy, marketing campaigns, and execution. Our team brings together 15+ years of China e-commerce strategic thinking combined with hands-on experience from both brand and operator perspectives.

We serve brands across Greater China with full e-commerce operations and offline pop-up store services. With operation centers in Shanghai, Zhengzhou, Pingdingshan, and Hainan, and a 36,000 sqm professional e-commerce warehouse in Chuzhou, we deliver results-driven solutions in digital marketing, livestreaming, social media, and logistics.

Partner With Us
15+
Years of Expertise
Deep China e-commerce strategic thinking since 2008
4
Operation Centers
Shanghai · Zhengzhou · Pingdingshan · Hainan
Dual
Perspective Advantage
Both brand and operator experience in one team
36K
Sqm Warehouse
Chuzhou facility, next-day delivery to key regions

Trusted By

Brands We've Served

Partnering with world-class brands to drive growth across Greater China.

PUMA NBA Manchester City Barça Bec Bridge LANCASTER Dalmore Whittard KDV MALING Dentsu SWATCH GAGGIA Hasbro GONGNIU KFC MUJI FUJIFILM OCAK

Proven Results

Case Studies

Real results from real partnerships. Here's how we've helped brands succeed in China.

Warehousing & Logistics
MUJI

Managed 10,000+ SKUs ranging from stationery to home appliances and bedding. Implemented custom packaging solutions including wooden crates for fragile items. Operated as the brand's flagship online store warehouse with seamless B2C fulfillment.

E-Commerce Operations
Whittard

No.1 imported tea brand on Tmall Global. Won the Tmall Global Best Taste Award. Established deep strategic cooperation with the brand across China.

Customer Service
KFC China & GONGNIU Group

Provided dedicated customer service teams with industry-low turnover rates. From rapid-response service for KFC to highly technical product support for GONGNIU electrical, our 300+ agent team delivers consistent quality across diverse verticals.

Digital Marketing & Livestream
Bec Bridge

Managed full-funnel digital marketing with annual marketing spend under 10% of GMV and average discount rate below 10%. Leveraged 2,000+ KOL/KOC network for seeding campaigns while maintaining average order value of ¥1,500+.

How We Work

Our Approach

A proven methodology that combines strategic depth with operational excellence.

01

Discover & Strategize

Deep-dive into your brand, target audience, and competitive landscape to craft a tailored market entry or growth strategy.

02

Set Up & Integrate

Platform store setup, system integration (OMS/ERP/WMS), team assembly, and operational framework deployment.

03

Execute & Optimize

Full-scale operations with data-driven optimization across marketing, content, livestream, and customer service.

04

Scale & Grow

Continuous expansion across channels, categories, and markets — powered by insights and proven infrastructure.

FAQ

Frequently Asked Questions

Common questions about working with HONDEEN to enter or grow in the Chinese market.

What platforms do you operate on? +

We operate across all major China e-commerce platforms including Tmall (天猫), JD.com (京东), Douyin (抖音), Xiaohongshu (小红书), the WeChat ecosystem (微信生态), and brand.com official websites. We also support offline pop-up store activations.

What types of brands do you work with? +

We specialize in premium and international brands across fashion, spirits, home & lifestyle, electronics, FMCG, and sports. Our sweet spot is brands with an average order value of ¥500+ who need sophisticated operations and brand-building in China.

Do you require a minimum contract period? +

We typically work on annual contracts to ensure strategic alignment and sufficient time for meaningful market development. However, we can discuss flexible arrangements based on your specific needs and market maturity.

How do you handle brand localization? +

Our localization covers product adaptation (sizing, packaging, formulations), content localization (Tmall/WeChat/social media content), cultural strategy (festival marketing, consumer behavior adaptation), and pricing strategy optimized for the China market.

What is your approach to data and reporting? +

We provide customized and standardized reporting dashboards covering sales performance, traffic analytics, conversion funnels, advertising ROI, inventory status, and customer insights. All data is shared transparently with our brand partners.

Do you handle cross-border e-commerce (CBEC)? +

Yes. We support cross-border e-commerce models including bonded warehouse (保税仓) and direct shipping (直邮), with expertise in customs clearance, regulatory compliance, and cross-border logistics management.

Get in Touch

Let's Talk

Ready to grow your brand in China? Reach out and let's start a conversation.

Contact Information

Our team is ready to discuss how HONDEEN can help your brand succeed in the Chinese market. Whether you're exploring market entry or looking to optimize existing operations — we're here to help.

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Operation Centers
Shanghai · Zhengzhou · Pingdingshan · Hainan
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Warehouse
Chuzhou, Anhui — 36,000 sqm